This statistic shows the satisfaction level of consumers with the big four banks in Australia for the six months to March 2024. The Commonwealth Bank of Australia (CBA) held the highest customer satisfaction with a 76.1 percent satisfaction rating. Westpac Bank held the lowest rating at 68.7 percent.
Consumer's satisfaction level with the big four banks in Australia as of March 2024
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Roy Morgan. (May 14, 2024). Consumer's satisfaction level with the big four banks in Australia as of March 2024 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan. "Consumer's satisfaction level with the big four banks in Australia as of March 2024." Chart. May 14, 2024. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan. (2024). Consumer's satisfaction level with the big four banks in Australia as of March 2024. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan. "Consumer's Satisfaction Level with The Big Four Banks in Australia as of March 2024." Statista, Statista Inc., 14 May 2024, https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan, Consumer's satisfaction level with the big four banks in Australia as of March 2024 Statista, https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/ (last visited December 23, 2024)
Consumer's satisfaction level with the big four banks in Australia as of March 2024 [Graph], Roy Morgan, May 14, 2024. [Online]. Available: https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
